Hiring: Work from Home Supervisor, Mail Services- Remote Admin Jobs

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Supervisor, Mail Services- Remote

Job Description Summary

This position oversees and assigns work to a team of Mail Service Coordinators. Responsible for monitoring team progress, compliance to processes and record keeping (including time tracking), and maintaining team discipline. Responsible and accountable for the essential team functions including handling incoming mail of all varieties (returned mail, correspondence, etc.), researching new addresses, outbound contact, and outgoing mail as new addresses are found. For Supervisors managing Medicare Part D correspondence, will be required to follow process in order to meet Centers for Medicare and Medicaid Services (CMS) requirements. Duties include performing a variety of routine tasks while ensuring the confidentiality of sensitive information. Must complete duties with a high level of quality and professionalism.

Job Description

Oversee the handling of incoming, outgoing, interoffice and overnight mail in a timely manner.
Assign and manage tasks and performance of assigned team.
Assist in providing daily leadership for team to obtain optimal results.
Interface with other upstream and downstream departments to identify and resolve issues.
Identify process improvement opportunities to improve efficiency, compliance, and employee morale.
Handle certified mail in a timely manner while documenting a log for accuracy.
Pull documents and files as requested in a timely manner.
Other duties as assigned.

Responsibilities

5+ years experience in mail center operations.
Strong verbal and written communication skills.
Organized with strong attention to detail.
Flexibility to adjust to changing priorities; multi-tasking.
Understanding of managing to regulatory requirements.
Strong problem solving skills.

Work Experience

Work Experience – Required:

Health Plans, Managed Healthcare, Operations, Supervisory

Work Experience – Preferred:

Medicare Part D (MedD)

Education

Education – Required:

GED, High School

Education – Preferred:

Certifications

Certifications – Required:

Certifications – Preferred:

Potential pay for this position ranges from $19.94 – $29.90 based on location, experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the “Benefits at a glance” button for more detail.

Prime Therapeutics LLC is an Equal Opportunity Employer. We encourage diverse candidates to apply and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, genetic information, marital status, family status, national origin, age, disability, veteran status, or any other legally protected class under federal, state, or local law.

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