Microsoft 365 Sr Engineer – Remote

Job Description Summary
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

MAXIMUS is seeking an experienced M365 Senior Engineer to support our enterprise Exchange and O365 environments by serving as an integral part of a team to primarily support administration as well as design, implementation, testing, and maintenance. This position will support and assist in design of highly complex hybrid on premises and O365 Exchange, as well as other M365 services.

Job Duties/Responsibilities:
• Administer, maintain, and deploy various core and advanced Microsoft 365 Services
• Support of Exchange Online and various other Microsoft 365 applications including Microsoft Teams, OneDrive for Business, Microsoft Defender and Endpoint Manager (Intune) administration.
• Microsoft Purview – with emphasis on Data Loss Prevention and Retention policies and labels.
• Author and utilize PowerShell scripts to maintain and automate processes
• Provide recommendations on environment architecture and best practices
• Participate in maintaining Azure users and groups
• Keep track of latest M365 developments and best practices – including Microsoft roadmap and releases changes

• Work with Information Security to comply with established security policies
• Respond to requests for eDiscovery and assurance that all requests comply with security policies
• Create training and documentation for junior level personnel and other departments
• Review and develop process documentation for messaging system tasks
• Perform other duties as assigned by leadership

Education/Requirements:
• Bachelor’s degree from an accredited college or university required, preferred field of study in Information Technology or Engineering, or equivalent experience in lieu of degree
• 5-7 years of relevant experience
• Experience in system engineering, software engineering, operating systems, programming or architecture to include: At least two (2) or more years of hands-on; experience developing and implementing Clustering solutions; experience developing and implementing High Availability solutions for Exchange

• Experience providing Tier 1 and/or Tier 2 support in an enterprise level, globally distributed environment
• Experience authoring and running PowerShell
• Experience designing and installing applications
• Leadership skills to assist less-experienced personnel
• Ability to demonstrate aptitude for learning and rapidly mastering new applications and technology
• Excellent organizational and communication skills, both written and verbal
• Excellent interpersonal skills to interact with customers, senior-level personnel and team members
• Ability to work well both independently and in teams
• Proven ability to prioritize rapidly-changing tasks and assignments
• Ability to participate in on-call rotation
• Ability to work during non-business hours and on weekends for support, if required
• 24x7x365 world-wide operations may be required
• Experience working with operating system software and desktop applications with a specific concentration in Microsoft Exchange
• Superior analytical and creative problem-solving skills for trouble-shooting complex issues
• Ability to interact with both management and customers to provide diagnoses and resolution for current systems
• Experience with the following: Windows Server 2019, Global O365 Administration, Teams, OneDrive, Endpoint Protection (Intune), IronPort, Compliance, Data Loss Prevention, and eDiscovery

Physical Requirements:
• Ability to sit for up to 80% of time
• Ability to lift or carry objects up to 10 lbs.
• Frequent use of computer, telephone, and office equipment

Job Summary

Essential Duties and Responsibilities:
– Focus on design and implementation of support technologies for an enterprise deployment of Active Directory and remediation of the existing environment, Storage and Servers (both Physical and Virtualized) Infrastructure.
– Responsible for developing and configuring infrastructure components such as Windows Server 2008/2012 R2, Microsoft Internet Security and Acceleration (ISA) server, Microsoft Terminal Services Server, and virtualization services such as VMware and Microsoft HyperV.
– Participate in the migration of Windows Server 2003 to 2012 R2, AD remediation and the upgrade of Microsoft System Center Operations Manager 2007 to 2012.
– Design, implement and configure the systems needed to support an enterprise AD infrastructure.
– Design, implement and configure the enterprise server infrastructure and have upgraded an enterprise environment from 2003 to 2012 R2.

– Design, migrate and configure SCOM from 2007 to 2012.
– Create training material(s) to provide to the customer on all solutions implemented.
– Create standard operating procedures on all solutions implemented.
– Research, evaluate, and remain current on emerging tools, techniques, and IT technologies.
– Work closely with client to perform technical and requirements analysis.

Minimum Requirements:
– Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
– Ideal candidates will have experience in more than three technology areas identified above as well as the ability to quickly learn new technologies in a dynamic enterprise environment.
– Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
– Exercises judgement in selecting methods, techniques and evaluation criteria for obtaining results.
– Networks with key contacts outside own area of expertise.
– Determines methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.

Education and Experience Requirements
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MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation.