Solutions Engineer – Remote/Work from Home

Marco is a one-stop shop for all things business tech. Our employees are “movers and shakers” and our company is always striving to do what’s right. Does this sound like a culture you want to be a part of? We’re hiring a new team member to help take Marco’s technology further – working full-time, Monday – Friday, 8am-5pm.

More about us. We do it all – from copy and print solutions to IT and managed services. We are an organization led by salespeople with 650+ engineers ready to fix any and all issues. We have offices in 12 states and service nationally.

Join our growing team. You won’t regret it.

The Solutions Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. The Solutions Engineer will accurately build and scope solutions that yield client and Marco service satisfaction. You are responsible for supporting and optimizing solutions sales opportunities through product demonstrations, pre and post sales design support of products within SMB Data Center. You will guide and assist Sales Representatives by providing technical expertise along with manufacturer and product knowledge.

Successful candidates must reside near a Marco office location – Marco’s Locations (marconet.com)

ESSENTIAL FUNCTIONS:
Work with a focused set of products in the solutions group to achieve the following:
-Maintain technical expertise, including any necessary certifications.
-Demonstrations of solutions products.
-Builds product and assists in product development.
-Reviews and assesses solutions products.
Provide sales consultation, design and support of opportunities involving all products in assigned categories.

Offer roadmap and strategic vision to new and existing clients that will result in specific tasks and recommendations of products.
Ensure strong and effective market knowledge of product and services in collaboration with product development team.
Serves as content expert for supported product groups.
Demonstrating extensive knowledge and key benefits of Marco solutions versus the competition.
Lead or assist with presales including customer demonstrations, proof of concepts, briefings and marketing events sponsored by Marco.
Upkeep demo equipment and solutions centers.
Stay knowledgeable on current and future offerings from manufacturers in preparation for Marco sales efforts.
Keep well informed on industry changes and continually work to improve sales and presentation techniques.
Stay advised on company procedures and objectives and always be prepared to accurately discuss them to our clients.
Promptly assist and maintain documentation of client facing paperwork in a timely manner to include RFPs, PSEs, service requests and purchase agreements.
Attend required company and department meetings.
Assist Sales staff with RFP responses.

QUALIFICATIONS:
Associate’s degree and three years of relevant experience; or equivalent combination of education and experience.
Proven experience working with virtualization, network systems and SAN technology preferred.
Current high level industry recognized certifications including one or more of the following: CCNP/Specialization, EMC-TA, CCE, VCAP, VCDX, BCNP or Call Center Applications preferred.

Benefits:

We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.

*all benefits are dependent on employment status

Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities
Applicant Labor Law Posters