Remote Inside Sales Representative (Work from Home)

Why Liberty Mutual?

Our Inside Sales Representative position is offered in Chandler, AZ and Plano, TX. Qualified applicants must reside within a commutable distance of this location.

Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique talents to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our team and realize the rewards of a career with unlimited earning potential, uncapped commissions, and a portfolio of benefits that start on day one.

As an Inside Sales Representative you will be handling inbound calls or leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert leads into customers. Depending on your work assignment, you will interact with our customers through calls, chat, or video.

You’d be a great fit if you are:  

A Passionate Seller:  When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual customers.

A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.

A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our customers.

A Customer-Centric Closer: While “sales” is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Pay Details:   

Total average earnings range from $55K-$75K through a combination of base salary and uncapped monthly sales incentives.
Top Sales Representatives have the potential to make $90K+ annually.
Starting base salary is between $45K-$49.4K and monthly incentive plans vary depending on work assignments. Position assignments vary depending on business needs.

Job Details:   

We are offering traditional in-office and hybrid work from home positions.
Our Inside Sales Representative positions are offered in Lake Mary, FL. Qualified applicants must reside within a commutable distance to this location.
Paid training is (4) months for those with a Property and Casualty Insurance license and (4.5) months for those unlicensed.
Product Training – 4-6 weeks of onsite training, Monday-Friday starting at 10:00am (EST).
Onboarding – 12 weeks where you begin to take calls and begin earning commission. During this time, you will transition to a hybrid schedule, 3 days in-office/2 days remote and work 4 weekdays and Saturday.

Permanent work schedules generally start mid-morning, however, can start midafternoon based on assignment. One weekend day per week (Saturday or Sunday) will be required with an alternate day off mid-week. Weekend rotations vary by position.
You can expect to work this schedule for a minimum of 9 months before consideration for another shift.

Job Specifications:

Reference: 2023-54046
Category: Sales – Inside/Call Center
Primary Location: Plano, TX
Additional Locations: Chandler, AZ;
Schedule: Full-Time
Salary: USD-$55,000.00-–-$75,000.00-/-Year
Education Level: High School Diploma/GED
Travel: As Needed

Qualifications

At least 1 year of experience in sales and customer service
An engaging, outgoing personality and passion for helping customers
Ability to communicate well to both prospects and customers
Excellent analytical, decision-making and organizational skills
Strong typing capabilities and PC proficiency

Competitive Compensation

Our compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work

understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement Plans

Our pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

Career Development

From regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success.

Health & Wellness

You’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.