Remote Benefits Administration Services Associate(No Degree)
Conduent
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Remote Beneficiary Support Specialist
Pay starting at $18/hr+ pending experience
Operation hours are 9AM – 6PM Mon-Friday (8 hour assigned shifts may vary)
Excellent benefits and team atmosphere
Previous experience with pension support required
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our team!
About the Beneficiary Support Specialist role:
As an Advocacy Level Call Center Representative, you will help people every day with inbound and outbound calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Requirements
We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
- Excellent communication skills
- Ability to exercise empathy while managing “end to end death processing”
- Previous experience with pension support required
- College degree preferred, but not required
- Keyboarding and MS Office proficiency
- Great problem-solving skills
- Ability to effectively multi-task and self-manage
- Successfully pass a background check and drug test
- High school diploma/GED
- Must be 18 years or older
Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
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