Provider Data Representative – Cigna Healthcare – Remote

This production role is an entry-level position in Dental Operations that delivers straightforward administrative and/or other basic business services supporting existing dental network and the contracting teams. Receives requests to add new locations or providers to existing contract arrangements. Coordinates provider enrollment and assists with coordination of meetings with providers or their office staff for training, contracting, and reporting. May be responsible for reporting and tracking provider calls and complaints. Issues tend to be routine in nature. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

Responsibilities include, but not limited to:

• Receiving, opening, assessing, and data entry of incoming mail, email and fax
• Outreach to providers or office staff to obtain missing or additional information to ensure applications and contracts meet compliance
• Pull together new applications and contracting packets as needed, ensuring compliance
• Collaborate with internal departments as needed to fulfill incoming mail requests
• Clerical work that includes creating new records or maintaining proper data in contact management system
• Maintain positive relationships with health care professionals and their office staff extending quality service

Qualifications:

• High school diploma or equivalent
• Ability to multi-task and prioritize
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office products

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 – 28 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.