Google IT Support Professional Certificate

This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months. No degree or experience required.

WHAT YOU WILL LEARN

Gain skills required to succeed in an entry-level IT job

Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging.

SKILLS YOU WILL GAIN

Debugging

Encryption Algorithms and Techniques

Customer Service

Network Protocols

Cloud Computing

Binary Code

Customer Support

Linux

Troubleshooting

Domain Name System (DNS)

Ipv4

Network Model

About this Professional Certificate

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Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 400,000 U.S. job openings in IT and a $52,000 median entry-level salary in IT support.¹

Over 5 courses, learn in-demand skills that prepare you for an entry-level job. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.

75% of Google Career Certificate Graduates in the United States report an improvement in their career trajectory (e.g. new job or career, promotion or raise) within 6 months of certificate completion²

This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.

This program is ACE® approved—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.

If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.

Check out all Google Career Certificates here. Now $39 (save $10)!

¹US Burning Glass Labor Insight Report salary data (median with 0-5 years experience) and job opening data. Data for job roles relevant to featured programs (4/01/2021 – 3/31/22).

²Based on program graduate survey responses, United States 2021

Applied Learning Project

This program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world IT support scenarios that are critical for success in the workplace.

The content is highly interactive and exclusively developed by Google employees with decades of experience in IT.

Through a mix of videos, assessments, and hands-on labs, you’ll be introduced to troubleshooting, customer service, networking, operating systems, and security — foundational IT skills required for an entry-level job.

Your skills will include: Network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more.

Learn concrete skills that top employers are hiring for right now.

Register here