Learning Path: Courses
Our well-curated Customer Success Courses below will teach you what you need to know.
Develop skills for listening to customer needs, building rapport with those you're helping, and turning challenging customers into true allies.
By LinkedIn
Free
Beginner
16m
In this course, you'll learn the three components of authentic virtual communication: energy, connection, and content.
By LinkedIn
Free
Beginner
35m
This course outlines a simple four-step approach that can be used in variety of customer service settings.
By LinkedIn
Free
Beginner
47m
This course covers phone etiquette, including proper greetings, voicemails, out-of-office messages, and essential phone behavior.
By LinkedIn
Free
Begineer
58minutes