Customer Success Courses

Learning Path: Courses

Our well-curated Customer Success Courses below will teach you what you need to know.

Discover how to work smarter in Salesforce, the hugely popular customer relationship management (CRM) solution.

By LinkedIn

Free

Begineer

34m

View Salesforce Tips

In this course you'll learn the best way to handle a customer who steps into dangerous territory.

Salesforce is a hugely popular and powerful customer relationship management (CRM) platform that gives marketers the tools they need to put their customers first.

By LinkedIn

Free

Beginner

1h 15m

View Salesforce for Marketers

This course prepares you to serve customers in high-stakes channels like Facebook, Twitter, and Instagram

By LinkedIn

Free

Beginner

54m

View Serving Customers Using Social Media

Learn the key ingredients for customer retention and how to properly use automation and technology for customer retention.

By LinkedIn

Free

Beginner

56m

View Customer Retention

Learn the strategies for defusing intense situations and practical approaches that can help you calm angry customers.