Learning Path: Courses
Our well-curated Customer Success Courses below will teach you what you need to know.
Learn how to increase customer satisfaction by accessing detailed Salesforce data and use Service Cloud's automation.
By LinkedIn
Free
Beginner
50m
Get the training you need to stay ahead with expert-led courses on Customer Service Skills.
By Unmudl
$21.04
Beginner
Flexible
What is software as a service (SaaS)? This course explains what it means.
By LinkedIn
Free
Beginner
2m 35s
Learn how to manage customer cases, including how to create, view, and edit cases, curate knowledge base articles, and integrate your work with other parts of Dynamics 365, such as Sales.
By LinkedIn
Free
Beginner
1h 33m
Get started with Dynamics 365, the cloud-based customer relationship management (CRM) tool from Microsoft.
By LinkedIn
Free
Beginner
1h 46m
Learn how to use today's top Customer Relationship Management software for customer success team.
By LinkedIn
Free
Beginner
1h 14m