Test Prep Enrollment Advisor (Entry Level Remote/Work from Home Jobs)

Job Details

Description

About The Princeton Review: The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college and graduate school-bound students achieve their education and career goals through online and in person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. Its Tutor.com brand is the largest online tutoring service with a community of more than 3,000 expert tutors and 15 million one-to-one tutoring sessions completed. The Princeton Review is headquartered in New York, NY. For more information, visit PrincetonReview.com. Follow the company on Twitter @ThePrincetonRev. The Princeton Review is not affiliated with Princeton University.

Summary of Position: Enrollment Advisors will be part of an elite team of top-notch professionals who interact with qualified prospects and students by telephone and email. The ideal candidate must possess the ability to learn quickly and communicate effectively with an ambitious client base. This is a full-time, inside sales position for Princeton Review test preparation, academic prep, and admissions services.

Major Responsibilities:

1. Consult by phone and email with students and parents who seek assistance with standardized test preparation, admissions counseling, and academic support.
2. Using a consultative approach, provide great advice, support, and follow-up to prospective students and their parents to ensure that they choose The Princeton Review to get the results they seek and achieve their goals.
3. Skillfully and professionally probe for the customer’s specific educational needs and provide the right solutions from our broad range of courses, products, and services.
4. Form lasting relationships with prospective students and families in order to provide students with trusted support across the entire admissions experience while also building a pipeline of opportunity to meet organization sales goals.
5. Communicate and apply company-wide strategy, initiatives, and programs.
6. Support other initiatives and assist in the delivery of excellent enrolled student service.
7. Track activity in a complete and timely manner using various systems, including salesforce.com.
8. Other duties as assigned.

Background, Experience & Qualifications:

1. Bachelor’s Degree or equivalent work experience.
2. At least one year of professional experience in direct-to-consumer sales. This experience can include part-time positions or internships and can be from any industry.
3. Friendly and enthusiastic personality with the ability to quickly develop trust, rapport, and strong relationships.
4. Willingness to learn and adapt quickly with the drive to perform up to set standards and exceed expectations.
5. A highly competitive nature with demonstrated success exceeding sales goals.
6. Outstanding telephone and/or written chat skills with expertise in effective listening, communication, probing, and problem resolution.
7. Above-average computer skills. Experience with salesforce.com a plus
8. No qualms starting conversations with people you don’t know
9. Ability to manage your own time and work remotely from your manager, teammates, and clients
10. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team
11. Experience in test preparation, academic support, or admissions a plus
12. Able to have multiple written chat conversations at one time
13. Available to work 2 to 10 PM EST, and some weekends(time vary)

Salary: $15.17 – $18.80 per hour, plus commission

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Hawaii, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.