Program Officer – Change Management (Remote Work from Home)

FHI 360’s 2023–25 strategy sets the course for adapting to and achieving greater impact in this changing world. To help us achieve sustainable impact, we will invest in nine strategic change initiatives that advance our overarching organizational objectives of agility, responsibility and impact.

FHI 360 has launched a new Project Management Office to shepherd forward a portfolio of work organized by the strategy, specifically around achieving greater agility, responsibility, and impact. This role will be an exciting role within the new PMO! The Program Officer will provide support to the PMO’s infrastructure, including managing our project management software, our reporting process, and other cross-functional efforts so that we can collectively collaborate across the organization. The PMO has the responsibility and opportunity to facilitate impactful conversations that help define the path forward; develop PM standards and structures to leanly facilitate and support organizational change; and craft representation of our progress through communications planning and reporting initiatives.

If you believe in the value of project management, and are excited to work flexibly and collaboratively in a fast-paced team within a well-established and respected global organization, this role might be for you.

Job Summary:

Provides aid and support to the Project Management Office and the PMO portfolio. Collects, compiles, and analyzes information relevant to projects. Assists with project implementation. Ensures project activities are on track with work plans and that technical expertise informs project implementation. Gathers information to assist with project activities. Provides project support, in addition to communication efforts related to project management and execution. May monitor budget for projects and maintain monitoring system for reviewing project status. Develops/reviews work plans, prepares presentations, and supports other related project objectives and deliverables.

Program Officers (Level I – III) provide a range of project management, communications, and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with best practices in project management.

Accountabilities: 

Provides support to project management, delivers presentations, and leads meetings
Reviews purchase orders in the finance system of record (headquarters’ (HQ) only).
Leads assigned project tasks and oversees task completion.
Research and provides inputs for project design by supporting other team members.
Synthesizes existing information and data into an overarching summary of progress on key project activities.

Tracks trends in the project area and collects more sophisticated data.
May contribute to project budget development.
May conduct new hire onboarding on department procedures and administrative processes.
Participates in external events related to project and/or technical area.
May serve as a mentor to other team members.
Assist in ensuring document management site is used appropriately by project team.
Liaises with the funder by supporting administrative task and assisting with the coordination of the contracting process; serves as the contact regarding administrative task assignments.

Applied Knowledge & Skills:
Full understanding of project/project management concepts and practices.
Basic knowledge of the technical area of the project.
Task level knowledge.
Working knowledge of concepts, practices, and procedures with project design.
Excellent oral and written communication skills.
Strong and demonstrated project/project management skills.
Ability to problem solve and implement corrective action as needed.
Ability to prepare reports and provide information to management in a timely matter.
Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.
Must be able to read, write, and speak fluent English, fluent in host country language as appropriate.

Competencies: 

There are 31 FHI 360 development competencies. The focuses for this particular job are:

Project Management (Planning and Time Management) – Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshal’s people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization needs in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
Problem Solving – Analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.
Employees are expected to possess or have high potential for development of these three fundamental competencies.

Problem Solving & Impact:
Works on problems of diverse scope that require review of various factors.
Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.
Builds productive working relationships internally and externally.
Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:
Receives little instruction on routine work. Receives methods and procedures on new projects or assignments.
May provide guidance to other lower-level personnel.
Typically reports to a Manager/ Associate Director/ Director.

Education: *
Bachelor’s Degree or its International Equivalent • Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Fields.
Project management certification preferred.

Experience: *
Typically requires a minimum of 4+ years of relevant experience with projects management principles and practices.
Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
International or Domestic (US) Program Development or Program management preferred.

Typical Physical Demands:

Typical office environment.
Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time.
Ability to lift/move up to 5 lbs.

Technology to be Used:
Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:
10% – 25%

Pay Equity and Benefits:

The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

Hiring Salary Range:  $60,000 – $80,000

Date Revised: 9/13/2021

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies.  FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy. Full vaccination is currently defined as two weeks after the second dose in a two-dose series, such as the Pfizer-BioNTech or Moderna vaccine, or two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Booster doses are not required at this time.

Please click here to continue searching FHI 360’s Career Portal.