Remote Business Development Executive (US Work from Home)

REMOTE (US) /
REVENUE OPERATIONS – SALES /
FULL TIME (REMOTE)
/ REMOTE
APPLY FOR THIS JOB
Salary: 65,000-80,000

The Business Development Executive will be accountable for delivering world-class buying experience to our prospects. This will be achieved through a consultative sales process whereby you will seek to understand prospects’ needs and design a solution and business case that meets the same in collaboration with the prospect.

We are seeking an experienced sales professional who will research and develop new markets, profile potential customers and influencers, develop and manage a pipeline of qualified sales prospects and successfully close new business opportunities to achieve targets. The successful Business Development Executive will build a customer engagement model that sets SupportNinja up to deliver an excellent customer experience through recurring revenues in the future, working in harmony with the Service Delivery Team who will take over the in-life relationship with the newly won clients.

Responsibilities:
Use a customer-focused, value oriented consultative sales approach by understanding client needs and demonstrate to them how SupportNinja can help them and add value quickly.
Expertly manage complex sales cycle, including contract and commercial negotiations
Manage and qualify inbound leads to maximize our conversion rate
Develop and implement strategies for outbound sales generation.
Independently manage a pipeline with multiple prospects, utilizing Hubspot to document progress
Engage in meaningful discussion with high-level executives, ask thoughtful discovery questions, introduce SupportNinja and handle objections as needed
Ensure that prospects for whom we can add value are excited to move forward with us, and those for whom we aren’t the right solution still walk away with a positive experience

Follow-up with prospects to help uncover new opportunities and nurture existing leads
Drive numerous accounts simultaneously, each at different stages in the
pipeline
Conduct in-depth market research to identify and qualify new account opportunities
Expertly complete the end-to-end sales cycle, from cold prospecting to scheduling and facilitating online presentations and closing the sale
Help to develop and implement an outbound sales strategy
Achieve sales success by delivering against KPIs

Qualifications:
5+ years of mid-market and/or enterprise-level sales experience
Positive attitude, good work ethic, and highly self-motivated
Strong critical thinking skills and a creative approach to selling
Ability to effectively communicate, influence, and motivate at all levels of the organization
You’re a great listener, have an ability to build rapport quickly and be able to influence and persuade
You have a high level of Empathy and are Curious.
Have a passion for selling and a true “hunter” mentality
Strong leadership and decision-making skills.

You are creative, innovative and a great problem solver
Must be flexible, able to embrace change, and learn new sales techniques
Excellent verbal and written communication skills
Previous lead qualification and/or outbound sales experience
Proactive, well-organized, with strong attention to detail and enjoy taking the initiative
Innovation/Creative Thinking
Efficiency and Effectiveness
Problem Solving and Decision making