Remote Payroll Operations Specialist (Work from Home Jobs)

Payroll Jobs REMOTE / CUSTOMER SUCCESS – SUPPORT /
FULL TIME
/ REMOTE
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Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!

In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company’s vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.

Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot.  From fine dining to fast-casual…R365 does it all!

*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
The Payroll Operations Specialist is responsible for helping R365 customers with all R365 Payroll functions. They will collaborate closely with internal teams and third party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.

How you’ll add value:
Maintain accuracy, timeliness, and compliance of payroll services in accordance with federal, state, and local regulations.
Review, process and submit ACH files on a timely basis while meeting all strict deadlines.
Ensure all Tax functions are completely accurately.
Review and ensure due diligence tasks are followed, per established procedures.
Identify and resolve any payroll challenges that may appear in a quick and effective manner.
Diagnose and document software defects and escalate them to management as needed.
Identify gaps in company self-help documentation.
Train and mentor new team members at the request of management.
Other duties as assigned.

What you’ll need to be successful in this role:
3-5+ years of Payroll experience or equivalent education
Banking, Finance, Tax, and/or Accounting experience
Excellent critical thinking skills
Strong customer service skills
Solutions oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
Strong technical aptitude with experience communicating across multiple platforms
A passion for helping people get the most out of technology

PREFERRED QUALIFICATIONS
Payroll Operations Experience (ACH/Tax/Reconciliation)
General understanding of business accounting principles
R365 Team Member Benefits & Perks
Competitive compensation package
Ability to work remote or hybrid
Comprehensive medical benefits
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
Philanthropy events

Why join our amazing team?
We’re a community that prides itself in creating innovative solutions and producing quality work
Our product is the secret ingredient that makes a real difference to restaurants nationwide
The open concept work environment that we’ve created is causal, collaborative, and cultivates communication

#BI-Remote
R365 was founded by an experienced team of software & finance veterans committed to developing an all-inclusive back-office solution. We help restaurants thrive! R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

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