Corporate Travel Specialist- Sabre (Remote Jobs Hiring/Fully Work from Home)

Offer best in class travel consultation to Travel Leaders clients.  Quote and book accurate domestic & international, car and hotel reservations, insuring all corporate travel policies are followed.

***This position can work from home in most states, however, this position cannot be completed in the state of Colorado.***

We are excited to announce that we are offering a sign-on bonus opportunity with this role payable at 90 days provided deliverables are met.

Responsibilities
Service inbound corporate and government travel requests.
Delivery extraordinary customer service to all travel leaders clients.Greet all clients with enthusiasm.
Provide consultative service to travelers and travel arrangers throughout the booking process.
Complete all reservations in an accurate and timely manner, insuring all corporate travel policies are followed.

Follow applicable guidelines around Federal and State travel requirements, including the Fly America Act.
Secure the lowest air/car/hotel rates available at time of booking.Utilization of client and Travel Leaders negotiated programs when applicable.
Utilize GDS low fare search capabilities.
Maintain goal expectations in the following areas:Productivity – measured by transactions per day.
Quality – minimal customer service issues.
Customer experience – measured through call monitoring performance.

Qualifications
5 years’ travel selling experience
5+ years’ customer service experience, preferably in the travel industry
Exceptional/above & beyond, proactive customer service approach
Excellent travel industry knowledge
Mastery in Sabre GDS, with experience in multiple GDS knowledge
GDS formats, short cuts, enhancements, pricing, smartpoint

Corporate travel experience required
Expert in international travel bookings and process
Experienced handling of multiple accounts
Exceptional communication skills both written and oral
Embrace change, adaptable, viewed as a leader
Leadership Abilities

Has strong understanding of own skill set and development opportunities
Demonstrates exceptional team work
Proactively offers support when ability matches need
Acts as a leader among peers
Thanks peers for support they have provided
Consistently demonstrates master of the guiding principles in daily work habits
Ability to provide constructive feedback to peers and leaders when appropriate
Ability to handle most difficult situations

May seek minimal guidance, but generally has solution at hand
Able to support peers in decision making
Knows when to escalate to a supervior
Strong understanding of key TLC initiatives and employs strong change management skills consistently
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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