Claims Customer Care Associate – Remote (Work from Home Insurance Jobs No Experience)

Pay Range: $40,000 – $46,950 annually

*** Salary is dependant on location ***

Currently hiring for afternoon/evening shifts

Working schedule will be an 8 hour shift with various start times at 1:30 PM EST or later  Must be flexible with availability.

***Hiring in all states with the exception of: Hawaii, and Californa ***

Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.

 Responsibilities:

Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)
Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed

Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals
Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues
Clear communicator:

You’ll provide policyholders with the information they need by clearly setting expectations and outlining next step

Job Specifications:

Reference: 2022-51150
Category: Claims
Primary Location: Remote
Additional Locations: Jacksonville, FL; Indianapolis, IN; Las Vegas, NV; Oklahoma City, OK; Liberty Lake, WA;
Schedule: Full-Time
Salary: USD-$40,000.00-–-$46,950.00-/-Year
Education Level: High School Diploma/GED
Travel: As Needed

Qualifications

A history of working in financial services, hospitality or retail, with previous call center experience a plus
Appropriate licenses or willingness to obtain licenses via company-sponsored training
Excel

Paragraph

Description and Responsibilities: 
lent oral, written and interpersonal skills
Ability to project courtesy and empathy
Strong time-management and multi-tasking capabilities
Demonstrated typing proficiency

Proficiency using computers, including Microsoft Outlook and keyboard shortcuts
Ability to handle confidential and proprietary information appropriately
A high school degree or equivalent, Bachelor’s degree preferred
Willingness to continue learning about products, procedures and technical systems as you grow in this role

Featured Benefits

Here’s some of what you can look forward to as one of our employees.

Competitive Compensation

Our compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work Arrangements

We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement Plans

Our pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success.

Health & WellnessYou’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.

Why Liberty Mutual Insurance

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG’s Insider Pro and Computerworld’s 2020 list.

We have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion.

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.