Credit Balance Representative – Remote/Entry Level/No Degree RQD
TridentCare
Job Details
Description
- Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate.
- Researches and identifies issues and problems contributing to credit balances.
- Notates accounts in detail regarding the happenings of credit balances.
- Puts required data together for any refund that has been validated.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity.
- Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing.
- Performs other tasks as assigned to support the goals of the organization.
Pay Rate:$16-19 per hour
Benefits:
TridentCare offers a competitive wage and robust benefit package to full time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:
- Two weeks of vacation time
- Health Insurance after 30 days!
- Sick time
- 8 paid holidays
- Same day pay available
- Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
- Dental insurance
- Vision insurance
- Disability insurance
- Company paid life insurance
- 401(k)
Qualifications
Skills Required
Customer Service – Intermediate
Microsoft Office -Intermediate
Communication Skills – Intermediate
Computer Skills – Intermediate
Behaviors
Required
Dedicated
: Devoted to a task or purpose with loyalty or integrity
Team Player
: Works well as a member of a group
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Growth Opportunities
: Inspired to perform well by the chance to take on more responsibility
Self-Starter
: Inspired to perform without outside help
Goal Completion
: Inspired to perform well by the completion of tasks
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Required
High School or better.
Experience
Required
1 year:
Healthcare revenue cycle experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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